Parking is available off Prospect Avenue, E. 46th Street, and Euclid Avenue.
You may also purchase parking in advance HERE.
Proper signage will be indicated at all available lots and parking attendants will be on duty throughout the duration of the event; all attendants will be wearing Staff shirts.
Parking prices vary per event. Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or Union Pay logo. Apple and Google Pay are also accepted.
Yes. It is our intent to serve all patrons equally and to offer an accessible and barrier-free event experience. If you or a member of your party require ADA accommodations, we ask that you contact the venue box office, reasonably in advance of the event you are attending, so we can make every effort to accommodate specific requests.
The Agora is a cashless venue for all bar, box office, coat check, merch (subject to artist,) and parking locations. We accept Visa, MasterCard, American Express, Discover, and digital wallets like Apple Pay and Google Pay.
No. There is a strictly enforced no re-entry policy. If you need to have a cigarette, we have a designated smoking section outside the venue.
Light snacks are available for purchase. Snacks include: fresh-made popcorn, classic salted pretzels, and nachos with cheese sauce.
All lost and found items at The Agora are turned into our Operations Department. You can call the box office at 216-881-2221 to inquire if your lost item was found.
Programs, dates, and performance times are subject to change depending on artists’ availability. In the event a performance is cancelled or rescheduled, ticket holders can get information via our venue website, our ticketing company website (AXS.com), or by sending an email. If a show is cancelled, refunds will automatically be issued at the point of purchase. If a show is rescheduled, eligible buyers will have 30 days to request a refund from the original point of purchase.
Coat check availability varies per event and is typically offered during the colder seasons.
The venue is all ages with a few exceptions. Certain events are age restricted due to the nature of that event. If a show is in fact age restricted this will be noted on The Agora website and on the actual concert ticket.
All patrons, regardless of age, are required to have a ticket in order to enter the venue.
Will call tickets can be picked up at our ticketing windows near the front entrance. To pick up your tickets you will need a photo ID or the card that you purchased the tickets with.
You can purchase tickets through AXS.com or at The Agora Box Office, located at the front entrance of the venue. For questions about hours, ticket availability, or general questions please contact us. Our box office is open Tuesday - Friday 11am - 6pm.
All sales are final unless the show is cancelled by the artist or venue. Online ticket purchases will automatically be refunded to you. If you purchased tickets at the box office or over the phone, refunds will be given at point of purchase.
General Admission means there are no assigned seats.
Reserved Seating means you have an assigned seat for the event. That seat is reserved for you at the time of purchase and is specific to that individual ticket. Ushers will be available to assist you in locating your seat.
For security reasons, we do not allow backpacks, draw-string bags, or big purses. Maximum allowable bag size is 12” W x 12” H x 6” D. Small purses and fanny packs are allowed. Upon entry, your bag will be subject to search by security.
Cameras, video cameras, and other sound recording devices are not permitted in the theatre. When an artist requests a “no-camera” policy, this includes all cell phones. Our staff is required to politely enforce this on behalf of the artist.
All smoking, including vape devices, is strictly prohibited inside the venue. Smoking is only permitted in designated outdoor areas.